Systemic Quality Management Process in Construction Projects

This work is part of the quality approach of a construction company. It aims to make the assessment of quality management to a real construction project, this assessment will be done through analysis of database of the company and the documentation that has been established during the realization of site.

Obtaining quality in construction will always remain problematic, in the absence of monitoring of construction work, defects in execution may appear and affect the durability, stability and aesthetic appearance of the built work.

The non-quality can affect the project from the design and study phase, through the course of the work to the commissioning of the project. Hence, the need for quality control in the successive phases of design and construction, an analysis of the issues and a description of the quality system can formalize the requirements of sustainable adequacy of works to ensure that the project requirements are constantly met according to the ISO 9001 and Moroccan standards of construction.

A formalized risk management tool for non-conformities previously encountered on site is implemented to put into practice the theoretical and methodological approach proposed on several case studies.